Sales: ClosedService: Closed

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Google Dec 14, 2018
 

I would like to say this is one of the friendliest places I have ever visited. There are some people who would say different. I am always very open and very honest with my reviews. Anyone who knows me knows I hold back nothing. If I did, it wouldn’t be an honest review. So here goes nothing!On Dec. 10 my husband walked in to this dealership and was ignored, and passed over by each individual in the place. He wanted to walk out and go to a different dealership, but the car he wanted to get was for me was at this dealership. The next closest was a very long way away. Just a little FYI I had no clue about the whole thing. I will tell you my husband loves me very much and when his mind is set on something when it comes to me, there’s probably nothing you can do to stop him. And I love him just the same. Which is why I am leaving this in depth review. So... only one guy comes up to him, he doesn’t see him as a guy who may not buy anything, a potential waste of time, or even some lame person just wanting to test drive a really nice car. He saw him simply as a man standing there with a goofy look on his face and love in his heart. This wonderful salesman Kevin took time to help him look at the car, show him the features, see if he was ok with the price range, ran his credit and helped him with his very first real car buying experience. Another FYI, we have only paid cash for our vehicles. So this was a first for him. Yes 70-80k vehicles. He has good credit and he is a wonderful man. Which is why it hurt me to think people would treat him in such a way. Had it not been for Kevin I wouldn’t have my car he bought me for Christmas, and my husband would have been hurt even more than he was that day. Of coarse everything was a 5 star review, the parking lot was clean, well lit, clean inside, the atmosphere was very nice but the customer service was probably a 1. The only reason I gave it more was because of Kevin. I went to the dealership myself the next day to thank him personally and everyone was overly nice to me. And this is before they knew who I was. But then again the difference between myself and my husband are tremendous. I find the behavior unacceptable. Now Mr. Kevin on the other hand is a genuinely wonderful guy! I would recommend him to anyone. Before you go call to set up an appointment with him. It’s not all about the one who helped you but the overall customer service and customer experience. So breakdown:Cleanliness 5Location 5Quality 5Customer service 1 / (Kevin 5) =3Overall score 4 stars. I will recommend.

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Google Dec 12, 2018
 

We purchased a great car from a good dealership. They were willing stay late in order to help us View the car and came at a great deal we were wanting to pay. All in all good experience from this dealership

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Google Dec 11, 2018
 

Bought my car there 2 years ago and they still treat me well

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Cars Nov 29, 2018
 

Scheduled a Saturday appointment to have my vehicle serviced and I called the day before on Friday because I decided Friday worked better for my schedule. Nick received my call and told me to come right in. He reviewed my request, serviced the vehicle, updated the factory recalls and kept me updated on the process. Fixed some door trim by hand and just took care of my vehicle. He was proficient and professional and treated me like a superstar! Most importantly I felt like a valued customer and I felt like he appreciated my business.

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Cars Nov 28, 2018
 

Absolutely brilliant job by these guys. Kevin was extremely helpful and got me more than what I needed! I recommend with the highest rating. Great job!

Read at Cars

Berman INFINITI of Merrillville

Welcome to
Berman INFINITI of Merrillville

Berman INFINITI of Merrillville is proud to be your top-rated dealership!

You can find our new and used dealership on 1794 W 81st Ave. At Berman INFINITI of Merrillville, it’s our goal to exceed your expectations from test drive to delivery and beyond. Please feel free to check out our extensive inventory of new and pre-owned cars and SUVs. In addition to our knowledgeable sales staff, we also provide financing, service, and parts. Visit Berman INFINITI of Merrillville today or contact us to schedule a test drive. We would also like to invite Crown Point, Schererville, Hammond, and Valparaiso INFINITI customers to our dealership.

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(219) 964-4126

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1794 W 81st Ave • Merrillville, IN 46410

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Sales: Closed

Service: Closed

Parts: Closed

Berman INFINITI of Merrillville

1794 W 81st Ave Merrillville, IN

Phone: (219) 964-4126

http://maps.google.com/?q=1794%20W%2081st%20Ave%2C%20Indiana%2C%20Merrillville%2C%20IN%2046410

Parts

Phone: (219) 641-3909

1794 W 81st Ave Merrillville, IN

Sales

Phone: (219) 964-4126

1794 W 81st Ave Merrillville, IN

Service

Phone: (219) 747-2478

1794 W 81st Ave Merrillville, IN
41.471640 -87.357740
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Berman INFINITI of Merrillville
Berman INFINITI of Merrillville
1794 W 81st Ave
Merrillville, IN, 46410 US
(219) 964-4126
https://di-uploads-development.dealerinspire.com/bermaninfinitiofmerrillville/uploads/2018/09/BermanINFINITIofMerrillvilleOGImage.png
Berman INFINITI of Merrillville 41.471640, -87.357740.