Customer Testimonials
Erica was very professional very courteous very fast she’s great I would have her for my sales person again thank you so much
Erica was super nice and was willing to work with me after a couple bumps in our road but she helped me get my first car and I’m super grateful and I’m glad what she has done for me. The dealership has amazing people to talk to and work with. I recommend it 100%
I also forgot to mention, Erica the salesperson helped me through everything. I recommend her if you are looking forward to get a car. She’s done all she could for me and I got to leave to home with a car I had my eye on.
I recently purchased a Q50 from Kendall. He was very professional and made the whole experience nice and easy and was able to get me a great interest rate for my vehicle. He made the whole buying process nice and smooth and explained any changes thru the process. I am very happy with my purchase. I had to bring the car back for service requested by me and worked with Tom Klaubo the service advisor. Even though he was very busy he made the whole service process a great experience. Very professional and easy to work with. Next time I ...
I always receive excellent service at Berman! Everyone makes you feel special and handle my vehicle with care. I always look forward to the next appointment!
I had a great experience with Erica will definitely send friends and relatives to her.
Had a great experience!, from Kendall his services was very helpful.
Kendall is a great salesman and gave us the all star treatment! He explained everything in an easy to understand manner from details about the car to financing. I recommend anyone looking for a car to Kendall at Berman INFINITI.
Kendall took time, explained well, gave good experience. You should see him!
I went to the dealership with my husband to test drive a QX50 and a QX60…my dream car was the QX50 and with the help of Erica I was able to get my dream car with the payment I wanted and could afford!! Thank you so much!!!!
I had the great pleasure of being helped by Erica. I came in to test drive a QX50 and a QX60. I needed up living the QX50…I told her my price that I could afford for the monthly payment and when I tell you she continued to fight for that payment, she wouldn’t left me leave lol. She is very professional and very nice. Had a great conversation with her and ended up leaving out with a brand new 2019 INFINITI QX50!!!!!! I’m in love. Thank you so much Erica!!!!!
I had an amazing experience with Erica!!!! I came in wanting to test drive the QX50 and the QX60 and the QX50 is my dream car!!! She was so patient and very helpful and I had a great conversation with her!!! And ok too if that I got my monthly payment I wanted and could afford!!!!
Milan and the staff at Berman's are the best. They truly make you feel like you are a part of their family. From sales to service, everyone is great!
Grant was very very good I recommend him to anyone at any time I gave him 100% thanks a lot Grant.
Had a great experience! Definitely see Grant Stevens.
I really enjoyed working with Grant Stevens to make my latest auto purchase. He has a very calm demeanor and is very knowledgeable. I found him to be pleasant, relatable & easy to understand. I especially appreciate that he was NOT the “pushy car salesman “ type. All of my questions were answered, and believe me, I had plenty!😂 He suffered through it all and I ended up with a vehicle I love and at a really good price. (considering the current market prices) Overall, I liked Grant S. no-pressure approach. If I have all the information, I can make my ...
Kendall is a good dude. Love the sales experience from him searching for the right car. Recommend him and this dealership to anyone.
Purchase of 2023 INFINITI QX55. Grant Stevens is the best salesman I have ever had the pleasure of working with. That is something to say about him, when salesman and pleasurable experience can be said in the same sentence. This vehicle was for my wife and she was not sure on what she exactly wanted. Grant welcome us to the dealership with no preconceived notions of a sale. We were there purely to tire kick. Very knowledgeable, not pushy at all and gave us all the time in the world to ask questions and in making our decisions. An kudos goes ...
Grant is a great person to do business with! Not a pushy salesmen, took alot of time with us. I usually hate to go and buy a vehicle, but he made our experience quick and easy. I would definitely recommend using him for your next vehicle purchase.
Great time and experience purchasing a car at Berman INFINITI of Merrillville. Grant was awesome to work with, very knowledgeable about all the vehicle's we had questions about and made sure we knew everything we needed to. Highly recommend Grant and this location to anyone who is in need of a new vehicle. Made the car buying process easy and we are so excited about our new car.
Nick and Tom Klaubo at the service center are always good to work with. A+ customer service. They both always try to meet the customers needs. Thank you guys!
Very pleasant experience with Erica D. She was patient with answering all my questions until I was satisfied and comfortable with all terms of my purchase. Didn't feel rushed at all, even after they had officially closed. KUDOS!!
Erica was very helpful I highly recommended you to ask for her… my car was in excellent condition
Erica was fantastic. Well maintained car and great service by Erica and the dealership. Easy to with.
Easy to work with. Helpfull.
Best dealer for looking for new car o used , great attention, help ful personal only have i little complaint with reception i little bad attitude for welcome for new customers like me
I was in the market for a quality, pre-driven car and I found it Berman INFINITI. Not only did they have a great selection, I actually felt they had too many to chose from in their inventory. The other dealers I had stopped by had very limited inventories. Grant was my Salesman. He was well versed on the Berman inventory and knowledgeable on the intricacies of the vehicles they had available. Grant made me feel confident that I was making the right choice, for me, on the purchase of my vehicle. I financed the vehicle and Dan (Finance Manager) made ...
Milan and Anthony are honest good people. I ended up not purchasing a car but I will def. Be back in the near future
Great service. Attentive and always makes sure the car is clean when we pick it up. Thank you!
This is by far one of my favorite shop to get my car work on.The staff is simply amazing . Very helpful understanding take out the time to explain to you the problem that you’re having with your car I just love them Nick is the one that helps me each time that I go into the shop I was in the shop just this weekend I didn’t get his name but he was simply amazing as well I’m just just overall nice comfortable atmosphere and make you feel comfortable I will forever take my car to ...
Erica was fantastic! Fast and efficient! Well maintained car and great service by Erica and the dealership.
The best dealership in the Chicagoland area!
My experience is always great. I first joined the Berman family 2016 with my first purchase. I recommend them to everyone.
I have been purchasing cars for 36 years, and I have never had quite the salesman as Gary Stevens. He is honest hard-working and non pressuring. All around just a nice guy. If you really want an honest salesman I would strongly suggest Gary. Thank you all for a super easy and pleasant car purchasing experience I will be a customer for many more years and will tell all my friends and family about my experience.
This is the best dealership in Northwest Indiana. I have purchased three Vehicles from this dealership and have never had an issued from sales to service. My last purchase was on March 13 ,2022. Erica D was my salesperson and she wonderful!!! She answered all my questions. Anthony was also great!!! I will recommend them to all my friends and family!! If you are looking for good customer service you will come to this dealership and ask for Erica!!!
I recently purchased two vehicles over the course of 1 month at INFINITI Beachwood. One for my wife and one for myself. I think many will agree that purchasing a vehicle can be somewhat of a challenge, right? I have never enjoyed the process, until now! Cars are cars and in today’s car, many bells and whistles. What sets INFINITI of Beachwood apart from the Audis, Toyotas, Ford, Mitsubishi, (I have bought from all of these) is not only the quality of vehicle, but the staff and customer service! My sales person was Antwon on both occasions. He leads with ...
Great service, only 4 stars because there isn't some type of written warranty. Happy customer nonetheless.
Entire process went smoothly from start to finish. Great staff and salesperson(s), very considerate people who are always ready to assist wherever they must, even in timely manners. Milan was a big help through the process, if I could give another star, I would.
Helpful without pressure to buy. Able to bring in a vehicle for me to see without a commitment from me
Working with Milan was a good experience. He took care of everything that I asked about, even the small details. He is definitely the sort of salesman that I would like to work with next time!
Amazing and easy expierience ! The process was very straightforward! Erica was an amazing help. She was very patient. I definetly reccomend her as a salesperson!
Had an amazing and easy experience at this dealer. Everything was straightforward. My sales person Erica was extremely helpful and patient.
The professionalism and service that I received was phenomenal. I will always come back to Berman's whenever I need service to my Q70.
My experience was very good, I will be returning there for all of my car’s service .
Milani was my salesman and he helped to make my car trade as smooth and easy as possible. Go see him…
Very pleased with the customer service. Grant and Anthony were very helpful. Bought my 1st infinity and i love it.
I purchased my car from Milan at Merrillville Infinity. He did his best to give me good financing, and completed the deal very quickly. It was a very pleasant experience and I highly recommend this dealership.
It was amazing working with Erica & Anthony. They answered all question , making it easy to own my lease car. Thanks. Mina
Had acceleration problems. Took it to Nissan Southlake and they misdiagnosed as bad transmission. Took it for a 2nd opinion here at INFINITI (where I originally purchased my Nissan), and they did a diligent job finding the actual problem. Turns out it was just a fuse. INFINITI saved me a lot of money. Despite their service prices being a tad bit more expensive, I don't mind the extra cost knowing their quality of service is tremendous and can be trusted. Jacob Murphy, Nick, and their service mechanics are all solid. Thank you!
I will definitely be back in the future.
I was surprised on how good they are. Recommend.
Remarkable
Great job
Thank you for the best customer support that can be. Always helpful.
They are simply professionals.
I rarely post reviews, but for these guys I gladly make an exception. Everything was perfect, thank you so much.
Forever customer right here!
long time customer, because they are the best.
everything was perfect, thank you very much guys.
just try - you won't regret 😉
I couldn't be more pleased with this dealership. Everyone I spoke with was amazing. Anthony and Erica were the best salespeople to deal with in leasing a car. I highly recommend using Berman INFINITI of Merrillville, you will be taken good care of. Ask for Erica or Anthony and they will take good care of you!
Erica was great to work with! She got me in to what I wanted and came in for..She helped through insurance and all. I highly recommend her. She was excellent. My fiance loved her
Great dealership! Kendall was very quick to help us & answered all our questions. Very happy with their service!
The service department at this dealership is always fast, friendly, and efficient. I would not hesitate to go there any time U need service
Grant did a tremedous job of taking me through the decision making and purchasing of my new car. Thank you.
Had a great experience purchasing my new car with Bergman INFINITI of Merrillville with Dan and Erica. Seamless and easy from start to finish. Couldn’t have gotten better service. Thanks!
Had a great experience getting my new car from Berman INFINITI of Merrillville. Dan and Erica did everything they could to make the experience as smooth and seamless as possible. Thank you!
I was very happy with going with berman they worked with my trade in and gave me a better deal then the dealer across the street was willing to give. Erica was very professional and made it very easy to get into my new vehicle.
Kendall Maxey is great. My guy was very passionate and patient with us as we were going over options for the best bang for our buck. Very friendly and professional. I recommend seeing him for the best deals.
I left with the car I wanted so I am extremely happy! Kendall in sales was great and helped us get to the right price. Definitely would recommend to anyone looking to buy a new or used car!
I was a little skeptical at first. I made an appointment to have my car serviced at this location for the first time, and the young lady I spoke with entered the incorrect information regarding my phone number, email address, and vehicle. However, when I arrived Jacob worked with me and made my visit pleasant. I would bring my vehicle back to this location.
We had an amazing experience with Grant! We were looking at a Subaru Outback but had just called when it was first listed! It needed some work so we waited a few weeks but Grant kept us up to date with everything & once it was available we took it home! The actual process of buying the car was a piece of cake! This dealership has it all together and Grant was such a pleasure to work with and such a cool guy! I am so happy with our decision and so happy Grant could help us! I recommend Inifiniti ...
Top notch!! Great service and staff!! Erica was great! She was able to put me in my dream car!!
Top notch service!! Erica and the staff were a pleasure to work with. Erica was great getting the deal done while making it a smooth transaction.
Top notch!! Great service and great price!! Erica and the staff were a pleasure to work with!! Erica was able to put me in the QX80 I dreamed of!! She was able to get the deal done while making it a smooth and painless process. Thank you!!
I Really enjoy this Dealer ship! They are very honest straight to the point with you! Erica Is an outstanding sales associate I will definitely buy another vehicle from Merrillville Location. Please asks for Erica She’ll take awesome care of you!!
Breman INFINITI are the BEST INFINITI Dealership!The Team there are very nice, knowledgeable, professional, and helpful! They all have EXCELLENT customer service! I highly recommend them!!! 😊
I was very pleased with our sales Rep Kendall Maxey... He did all he could to make us happy. We ended up buying an infinity after 25 yrs of me only owning Land Rovers. However, I don't want to excuse the unkept look of the dealership even though we were there 1 hr prior to closing. The show room looked tired and old...The ladies room was a mess... dirty and there was no TP in one of the stalls. The negotiations were uncomfortable with back and forth even though we ended up paying way over sticker price. If it was ...
Sales and service were professional. Erica in sales was an absolute pleasure to work with!
Great buying experience with Milan over at Berman Infinity in Merrerrville. I got the deal I was looking for and they gave me great value on my trade. Highly recommend them.
My experience with this dealership is always a great experience! The staff that work there are so pleasant! Nick who works in the service department is awesome and Milan, the salesman is great too! I love this dealership!
Kendall was so helpful and informative! It was a pleasure to work with him. I will definitely be back to purchase.
Kendall has been a great salesman in my guide to finding the right vehicle. I was unable to see the one I wanted in their inventory. In my future when I better myself I will be able to get me an INFINITI
Fantastic experience, service, and staff! Would highly recommend, 10 out of 10! Erica was great to work with on the purchase of a new vehicle!
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