Customer Testimonials
Had a great experience purchasing my new car with Bergman INFINITI of Merrillville with Dan and Erica. Seamless and easy from start to finish. Couldn’t have gotten better service. Thanks!
Had a great experience getting my new car from Berman INFINITI of Merrillville. Dan and Erica did everything they could to make the experience as smooth and seamless as possible. Thank you!
This dealership is top notch. Dan and Milan are absolutely the best of the best. Very professional and handle everything with grace
I was very happy with going with berman they worked with my trade in and gave me a better deal then the dealer across the street was willing to give. Erica was very professional and made it very easy to get into my new vehicle.
Grant did a tremedous job of taking me through the decision making and purchasing of my new car. Thank you.
Kendall Maxey is great. My guy was very passionate and patient with us as we were going over options for the best bang for our buck. Very friendly and professional. I recommend seeing him for the best deals.
I left with the car I wanted so I am extremely happy! Kendall in sales was great and helped us get to the right price. Definitely would recommend to anyone looking to buy a new or used car!
I was a little skeptical at first. I made an appointment to have my car serviced at this location for the first time, and the young lady I spoke with entered the incorrect information regarding my phone number, email address, and vehicle. However, when I arrived Jacob worked with me and made my visit pleasant. I would bring my vehicle back to this location.
We had an amazing experience with Grant! We were looking at a Subaru Outback but had just called when it was first listed! It needed some work so we waited a few weeks but Grant kept us up to date with everything & once it was available we took it home! The actual process of buying the car was a piece of cake! This dealership has it all together and Grant was such a pleasure to work with and such a cool guy! I am so happy with our decision and so happy Grant could help us! I recommend Inifiniti ...
Top notch!! Great service and staff!! Erica was great! She was able to put me in my dream car!!
Top notch service!! Erica and the staff were a pleasure to work with. Erica was great getting the deal done while making it a smooth transaction.
Top notch!! Great service and great price!! Erica and the staff were a pleasure to work with!! Erica was able to put me in the QX80 I dreamed of!! She was able to get the deal done while making it a smooth and painless process. Thank you!!
I Really enjoy this Dealer ship! They are very honest straight to the point with you! Erica Is an outstanding sales associate I will definitely buy another vehicle from Merrillville Location. Please asks for Erica She’ll take awesome care of you!!
Breman INFINITI are the BEST INFINITI Dealership!The Team there are very nice, knowledgeable, professional, and helpful! They all have EXCELLENT customer service! I highly recommend them!!! 😊
I was very pleased with our sales Rep Kendall Maxey... He did all he could to make us happy. We ended up buying an infinity after 25 yrs of me only owning Land Rovers. However, I don't want to excuse the unkept look of the dealership even though we were there 1 hr prior to closing. The show room looked tired and old...The ladies room was a mess... dirty and there was no TP in one of the stalls. The negotiations were uncomfortable with back and forth even though we ended up paying way over sticker price. If it was ...
Sales and service were professional. Erica in sales was an absolute pleasure to work with!
Great buying experience with Milan over at Berman Infinity in Merrerrville. I got the deal I was looking for and they gave me great value on my trade. Highly recommend them.
My experience with this dealership is always a great experience! The staff that work there are so pleasant! Nick who works in the service department is awesome and Milan, the salesman is great too! I love this dealership!
Kendall was so helpful and informative! It was a pleasure to work with him. I will definitely be back to purchase.
Kendall has been a great salesman in my guide to finding the right vehicle. I was unable to see the one I wanted in their inventory. In my future when I better myself I will be able to get me an INFINITI
Fantastic experience, service, and staff! Would highly recommend, 10 out of 10! Erica was great to work with on the purchase of a new vehicle!
Fantastic dealership, staff, and service! Erica was great to work with and made the overall buying experience a great experience!
Very clean waiting area. Coffee and water is provided. I was treated with respect. Wifi is provided in the waiting area.
Salesman was very patient and understanding, very persistent and understanding for my needs to car buying.
Kendal was great helping us test driving cars & figuring numbers. Thankyou Dan as well. Very satisfied with our purchase & excited for our new ride!
The sales team Including Erica, Aeriel, and Kendell (particularly Erica) worked together seamlessly to help us with our vehicle purchase. They took the time to walk us through the vehicle, discuss the vehicle history, and answered our many questions. Erica is a delight to have worked with and we hope the vehicle will serve us well for many years.
Nothing but the best, recently went in to purchase a new car and had a 10/10 experience very quick and stress free process. Big thank you to my salesman Milan for finding me the perfect car and not making me feel pressured while going through the process. Would recommend %100
Overall great service I’ve never gone anywhere else bc I trust their expertise service every time!
Nick in service does an amazing job! He is extremely friendly and helpful. I would not take me car anywhere else for service!
One of the greatest dealerships in Northwest Indiana, from the salesman to finances to the managers, everyone was welcoming and very kind. A special thanks to my salesman Milan who provided the most excellent customer service I have received to my recent remembering. They have a large selection of vehicles and even better prices. Highly recommend to anyone and everyone. Thank you Berman INFINITI and a huge thank you to Milan!
Used car buying experience was fast and easy. Highly recommend buying from Erica and team. Great follow thru and very professional staff. After sale support was impressive as well, followed up and made sure we had everything we needed for our new vehicle.
Kendall Maxey was very polite, professional and friendly. He makes car shopping easy and enjoyable. I have purchased many cars in my lifetime but, this was the first time I had my car delivered to me. I live in Chicago approximately 8 miles from downtown and Kendall delivered my car to me all the was from Merriville now that's what I call service with a smile. I would definitely recommend him to anyone looking for a new or used car at Berman INFINITI. Kendall you gets an "A+" from me.
Very professional staff. They made our used car buying experience very enjoyable. Erica followed up with us after purchase and made sure we were very happy with the transaction. I would recommend car shopping here for sure.
Just purchased a "classic" 2007 Honda Ridgeline from Berman INFINITI of Merrillville. Despite the fact that the vehicle has a few miles and a few scars from it's 14 years of service, Kendall Maxey and the entire staff treated this transaction as professionally as if I was purchasing a new INFINITI. From the front desk to financing, this was a very pleasant experience and I would absolutely purchase another vehicle from them. Well Done Team!
This purchase was smooth, efficient and professional. What a change from the usual car buying nightmare. From the moment I arrived at the dealership to take a quick look at the auto I viewed online, to the signing of the documents with the finance manager. Amazing. The onsite team was friendly and made the process easy. My salesperson, Kendall Maxey was fantastic! He worked with me on getting the best price for the vehicle and made sure that I was informed as each step was completed. I would absolutely purchase another vehicle from there.
I bought a car and sold my car within one hour on a Thursday night. Couldn’t believe how smooth everything went. Very impressed. Totally forgot to mention I never left my house!!
My visits are always pleasant and they keep me informed about my vehicle. There is no pressure to do anything additional which I appreciate.
We had the absolute best experience with Milan! He went above and beyond to get us in the car we wanted. Great customer service.
My Salesperson Erica couldn’t have been better. Knowledgeable, friendly and courteous. Would definitely recommend her if you’re in need of a new ride.
Erica in Sales was Phenomenal! Will refer many friends to her specifically for a new or used car! Well done!👏🏼👏🏼👏🏼
Erica Ditmire made my experience purchasing my new car very easy and satisfying, overall she is very knowledgeable at what she does, Thank You Erica🌞
Great guys made my dream truck come through. Anthony killed it with getting second key and thanks to azeem was helpful in securing the sale off the truck
really great place! i had the best experience with Kendall. he was very nice, knowledgeable, and professional!
I came into Berman dealership a few weeks ago while on my journey to purchase a new vehicle and helped by a Salesman name Kendall Maxey. He was very patient and answered all of my questions, The only Salesman that ever made me feel comfortable with purchasing a vehicle… Just wanted to let Berman Dealership know that they have a great employee in Kendall
Service was professional, friendly and knowledgeable. I would recommend to family and friends. Ask for Kendall.
The dealership was very nice. Kendall was very professional while we walked the lot and gave Me very good insight on the infinitys.
Erica was wonderful and helped me get the car I was looking for! She communicated so well and was such a pleasure to do business with!
I was involved in a car accident which ended up totalling my car, I quickly found myself shopping for a new car. I had visited about 7 other dealerships before I stopped and met Erica. She was very patient and informative but most importantly she was not pushy. She even got me a better deal on financing than what my credit union is offering. I've already begun recommending her to my co-workers!
Amazing place. Each time I have gone just a amazing experience.
Milan was kind, helpful and funny and made the purchase process as painless as possible. Also, I love that the dealership has a resident kitty, Shadow.
Second vehicle purchased at Berman INFINITI of Merrillville. Great experience! any concerns we had, there response is incredible. Thank you Erica .
Kind & knowledgeable employees.
Azeem was very nice, helpful and courteous throughout the process and I love the car. Definitely recommend doing business with them. Thank you for everything
Excellent customer service my sales person Milan was incredible I would definitely recommend them to friends and family and I will also be back to trade in 4 Years 🙌🏽😘🙌🏽😘
I have nothing but good things to say about Erica and my experience at the dealership. I wasn’t sure what I wanted to buy exactly but knew I wanted certain options. Erica was super helpful and knowledgeable and got me in my 2015 Lexus quickly. I highly recommend Erica as your sales consultant and this dealership as they make buying a car enjoyable.
Berman INFINITI has the best of any dealership anywhere. From the very beginning with Ariel who called about my internet interest. To Milan who handled our sale professionally with charm, class and consideration for our needs. Jabori the Finance Manager it was one of the most delightful experience ever. I will buy all my Infinti's from this dealership. My mom is so happy with her purchase her smile is priceless. Thanks Berman !!!
I live in Illinois and I drove all the way to Indiana because I was interested in one of the vehicles. Erica was amazing. She was able to answer all my questions before I got to the dealer. The transaction process was smooth and quick.
Erica, was really helpful! She answered all my questions. If she didn't know she figured it out and actually called me back. Diffently work with her again.
Worked with Erica to find my new to me vehicle after 5 months of trying on my own. Within a few hours age had it narrowed down for me via text and email and I was sold on my Kia. Love my car and Erica
Talked with Erica via email and text message in the morning and that evening I came to pick up the perfect vehicle. She did an amazing job of listening to what I was looking for and finding the perfect fit.
I bought my 2017 GMC Acadia Limited from them and Erica was my sales Consultant. She was very knowledgeable and really friendly. She made my stressful situation 100% less stressful. I highly recommend them.
Drove 1.5 hours to look at a 2013 g37. Everyone i talked to there was very kind and the entire process was easy and streamlined. Definitely no issues and the car is great!
Went to INFINITI with the intent of purchasing a used Lexus. Was greeted when I came in and the salesman Milan was very knowledgeable of the vehicle. They were able to get me out of my leased Q60 rather quickly. When I went into finance I informed Mr. Goldman that I wasn’t interested in any warranty or add ons(not my first time buying or working with finance) and he actually listened. I was in and out in one hour. When I started the car the sales manager Dan walked me around the vehicle for one last inspection. Will ...
Very professional and cost effective. Friendly knowledgeable staff and we were shuttle to the Southlake mall
I recommend Berman INFINITI of Merriville those of you who have an infinity or another brand of vehicle to check them out. I do good work
EDIT: I bought this Subaru Legacy and after a week some lights came on. Fast forward I needed my catalytic converter replaced and was quoted at $3k by a Subaru dealership. I informed this INFINITI dealership and they took my car back. It took two weeks but with some patience they replaced the cat and didn’t charge me at all, even filled me up on gas. I saw the salesman, Milan, when I bought the car, took it back, and picked it up and he was really nice about everything. Not a bad experience for my first car I ...
I cannot say enough on how helpful the service department is at this dealership. Not to go into the whole story, but my wife was in an accident in our vehicle while she was visiting her parents in Indiana. She only had 2 days to get the vehicle repaired before she had to leave. Thanks to this great service department they took care of her and got the vehicle fixed. If we lived in Indiana, we would do all of business at this dealership. I want to personally thank Nick and Jacob for their help. What you guys did means a ...
The team at Berman really took great care of my mothers purchasing experience. Millan was patient and provided a very fair trade that led her to purchasing a pre-owned SUV at Berman. Before you look elsewhere give them a call.
Nick Stinc did a good job walking me through everything. And I appreciate how he explained in private about the the repair and services needed.
I have been doing business with Berman INFINITI since 2017 and never have I experienced any issues. my needs, wants, and expections are always taken care of with a smile.
Azeem altaf did a great job throughout the sales process. The financing and documentation process went very well with no hidden costs or surprises. Thanks for the great work.
My first visit to have the oil changed on my QX50. I talked to the service advisor Nick about a noise I was hearing; drivers side in the rear. Nick said they would take a look to see if they could figure it out. A previous shop in Florida said they heard nothing and what they checked out was fine.. The skilled Berman INFINITI folks were able to determine it was a tire pressure sensor that broke and was stuck in the wheel well. They ordered the part and set me up with a service appointment for the next day. ...
5 out 5 Great customer service,
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