Very friendly staff and an awesome selection of INFINITI sports cars and SUVs!
When I went in to purchase my vehicle, I knew exactly what I wanted, and that's what I got. They did not try to push anything on me or pressure me into buying anything I didn't want, as I have experienced with other dealerships. Friendly people, and our sales person, Hector, was very nice. Easy process in getting financed, great rates.
I had an excellent experience with the staff!
Bustling commercial hub all around
I bought a 2017 Nissan Maxima from Berman Infinity in Merriville, IN. It was hands down the easiest and smoothest experience in a dealership I have ever had. David was my sales person and he was very transparent and easy to work with. Nate and Martha were also incredible to work with and even helped me transfer the title from my old vehicle to my new vehicle after I purchased the car. 100% recommend this dealership.
Really appreciate working with Nick when our INFINITI needs service. He is professional, friendly and effecient. He looks for ways to help vs others sometimes look for ways why they can't. 5 stars - thank you Nick!
Sometimes people catch you off guard. I was definitely caught off guard A couple of weeks ago by the salesman Michael Acosta. Before you jump to conclusions it was in a good way. I had only went to Berman to do my first oil change, check up on the car, and a car wash. He was so very nice to me and gave me his card, walked me around the whole lot, and told me the specs of each and every car we walked by. He literally made me feel welcome to be there, even though I was only there for servicing my car. He never looked at me sideways like she’s not gonna buy anything, she’s just wasting my time, or she’s just killing time while her car is here. Just randomly out of the blue today my daughter decided it was time for her a new car. Funny thing is, I had spoken to him two weeks ago about possibly buying her a car. She has a newer truck, and really has no reason for a new car. But work Mama Bears Cubs want, they get. This time, I turn the tables. I told my daughter if she really wanted it, she would need to use her own credit. Michael helped us from the time we walked in till the time we left... with her new car! Her dad came up to the lot and was so very proud of her and so was I. Micheal made her first car buying experience a totally memorable one! I am so excited to say she is a new INFINITI owner!!! The place was well lit, very clean, the customer service was exceptional and I have no problem with saying..... I would totally recommend!!!
Very positive experience with David & Mike. Felt like we were taken seriously and valued. Tim was very helpful in resolving an issue for us and Nathan worked the numbers to our satisfaction. Larnell helped us with getting the most for our trade-in. All in all a great experience with Berman Infinity!
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